Terms of service

Draft — pending Howard’s review. These terms are not yet approved.

Information only

Informational estimate only. Not customs brokerage, legal advice, or a binding classification or ruling. Antidumping/countervailing duties, quotas, product-specific exclusions and entry-specific facts may change the result. Verify with CBP, a licensed customs broker, or a binding ruling before filing. DutyCite is not a licensed customs broker and does not transact customs business, give legal advice, or provide binding classifications. Tariff measures change frequently; results reflect the data release and rules shown in each response's as_of field.

Accounts & credits

API keys are bearer credentials; keep them secret. Credits are prepaid, do not expire, and are consumed only by successful paid calls (a duty calculation uses $0.02 of credit; a bulk line $0.01).

Prices and processing fee

Each credit pack is sold at an all-in price before tax that includes a separate processing fee covering payment-processing and merchant-of-record costs: $5.90 for 225 calls ($5.00 credits + $0.90 processing fee); $11.45 for 500 calls ($10.00 credits + $1.45 processing fee); $28.13 for 1,400 calls ($25.00 credits + $3.13 processing fee); $111.49 for 6,000 calls ($100.00 credits + $11.49 processing fee). The fee is the same for every payment method. Sales tax or VAT, where it applies, is calculated at checkout and added on top. Payments are processed by Stripe, which acts as merchant of record.

Refunds

Unused credits are refundable on request within 30 days of purchase, at the credit price ($0.02 per unused duty call), with no other deductions. The processing fee is non-refundable. Tax is refunded in proportion where the law requires. To request a refund, email support@dutycite.com with your key id (from GET /v1/account). Statutory consumer rights (such as cooling-off periods in some countries) are not affected.

Acceptable use

No reselling of raw data as a competing dataset, no attempts to bypass billing or rate limits, no unlawful use.

Liability

The service is provided "as is" without warranties. To the maximum extent permitted by law, liability is limited to the amount you paid in the 12 months before a claim.

Data sources

USITC Harmonized Tariff Schedule (public domain), Federal Register, USTR, and CBP CSMS publications.